Privacy policy

Thank you for choosing to be part of our community at MobilityNow, Lda, ("tapandshare.net", "nfc.pt", "nfcque.es", "rfidnation.com", "mobility.pt"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices regarding your personal information, please contact us at info@mobility.pt.

This Privacy Policy applies to all information collected through our websites (at https://www.tapandshare.net, https://www.nfc.pt, https://www.rfidnation.com, https://www.nfcque.es ) (the "Sites"), and to any services, applications, software, content, marketing, events, hardware, and technologies related to the Sites (the "Services").

When you visit the websites or use our Services, you entrust us with your personal information. We take your privacy very seriously. In this Privacy Policy, we try to explain as clearly as possible what information we collect, how we use it and what rights you have in relation to it. We hope you will take time to read it carefully, as it is important. If there are any terms in this Privacy Policy that you do not consent to, please discontinue using our Sites and Services. By accessing or using the Sites or the Services, you acknowledge that you have read and understood this Privacy Policy.

Please read this Privacy Policy carefully as it will help you make informed decisions about sharing your personal information with us.

TABLE OF CONTENTS

WHAT INFORMATION DO WE COLLECT?
HOW DO WE USE YOUR INFORMATION?
WILL YOUR INFORMATION BE SHARED WITH ANYONE?
DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
HOW LONG DO WE KEEP YOUR INFORMATION?
DO WE COLLECT INFORMATION FROM MINORS?
WHAT ARE YOUR PRIVACY RIGHTS?
CONTROLS FOR NON-SCREENING CHARACTERISTICS
DO WE UPDATE THIS POLICY?
HOW CAN YOU CONTACT US ABOUT THIS POLICY?

1. WHAT INFORMATION DO WE COLLECT?

The personal information you disclose to us.

In short: We collect personal information that you provide to us, such as name, address, contact information, and other information that you voluntarily provide to us.

We collect personal information that you voluntarily provide to us (i) when you register on the Sites or Services, (ii) when you express interest in obtaining information about us or our products and services, (iii) automatically when you use the Sites or Services, or (iv) otherwise when you contact us.

The personal information we collect depends on the context of your interactions with us and the Sites or Services, the choices you make and the products and features you use. The personal information we collect may include the following ("Your Data"):

- Profile Data. We collect names current office address, phone number(s), email addresses, title, company name, business email, business phone number, social media contacts, and other similar data.

- Payment Information. We collect the data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. We do not store your payment data; we merely enable the processing of such data through our payment gateway providers. All payment data is stored by the applicable payment gateway providers detailed in our Terms of Use.

- Contributions. We collect your contributions, trademarks, trade dress, logos, logos, designs, slogans, text, writings, reviews, survey responses, video, audio, photographs, graphics, comments, suggestions, and other material that you voluntarily provide to us.

Your Data that you provide to us must be true, complete and accurate, and you must notify us of any changes to your Data.

Information collected through our Sites

In summary: We may collect information relating to Your Data when you use our Sites or Services.

If you use our Sites or Services, we, our service providers, and our third party partners may automatically record or collect information about you, your computer, or mobile device, and your activity over time on the Sites or Services, including:

- Device Data. We, or our service providers, collect information about your device, such as unique device identifier, media access control address, network information, hardware model, browser type, screen resolution, IP address, as well as usage and traffic data and information about how the device interacts with the Sites or Services.

- Usage data. We collect usage information such as the date and time you access, visit or use the Sites, pages or screens you view, how much time you spend on a page or screen, navigation paths between pages or screens, searches you perform, on our Sites and information about your activity on a page or screen.

- Location Data. Through our service providers, we use your IP address and other information to approximate your location when accessing the Sites or Services.

2. HOW DO WE USE YOUR INFORMATION?

In short: We process your data for purposes based on legitimate business interests, in fulfilment of our contract with you, in compliance with our legal obligations, and/or your consent.

We use your data for a variety of business purposes described below. We process User Data for these purposes based on our legitimate business interests in order to, among other things, provide the functionality of the Sites, fulfil your requests, perform analytics related to improving the quality of the Sites, personalise your experience, enter into or perform a contract with you, track your use of the Sites and the Services, provide targeted advertising, market the Sites and the Services, provide customer support, send you electronic communications, request feedback, enable disaster recovery, enhance the security of the Sites and the Services, and/or for compliance with our legal obligations. We indicate the specific processing grounds on which we rely next to each purpose listed below.

We use the information we collect or receive:

- To facilitate account creation and the login process.

- To send you marketing and promotional communications. You can opt out of receiving marketing emails from us at any time.

- To send you administrative information. We may use your data to send you information about products, services and new features and/or information about changes to our Terms of Use, conditions and policies.

- Fulfilling and managing your orders. We may use your Data to fulfil and manage your orders, payments, returns, and exchanges placed through the Sites.

- Deliver targeted advertising to you. We may use your information to develop online advertising to keep you informed about what we are doing and to help you see and find our products. You may see Tap and Share banners or adverts when you are on other websites and apps. We manage this using a range of advertising technologies, including cookies, pixel tags, and web beacons.

- Requesting Feedback. We may use your information to request feedback and to contact you about your use of our Sites or Services.

- To protect our Services. We may use your data as part of our efforts to keep our Sites and Services safe and secure (for example, for monitoring and fraud prevention).

- To enforce our policies.

- To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data in our possession to determine how to respond.

- To manage user accounts. We may use your information for the purposes of managing your account and keeping your account in order.

- To provide you with services. We may use your data to provide you with the service you have requested.

- To respond to user surveys/offer support. We may use Your Data to answer your questions and resolve any potential problems you may have with using our Sites or Services.

- For other business purposes. We may use Your Data for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Site and Services, products, marketing and your experience. We may use and store this information in aggregate and anonymous form, so that it is not associated with individual end users and does not include personal information. We will not use personally identifiable information without your consent.

We may combine the information we collect from or about you for any of the purposes set out above (depending on the types of information we receive).

3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

In short: We only share your data with your consent, to comply with laws, to provide you with access to the Sites and Services, to protect your rights, or to meet commercial obligations.

We may share your Data on the following legal basis:

- Consent: We may process your data if you have given us specific consent to use your Data for a specific purpose.

- Legitimate Interests: We may share your Data where reasonably necessary to achieve our legitimate business interests or where we believe that disclosure is necessary or appropriate to protect the rights, property, or safety of Tap and Share, our customers, or others for the purposes of, including but not limited to, fraud protection and risk reduction.

- Execution of a Contract: When we enter into a contract with you, we may process your data with a third party supplier to fulfil the terms of our contract.

- Legal Obligations: We may disclose User Data when we are legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or subpoena (including in response to public authorities to meet national security or law enforcement requirements).

- Vital Interests: We may disclose Your Data when we believe it is necessary to investigate, prevent, enforce or take action regarding potential violations of our Terms of Use or terms of sale and other agreements, including for billing and collection purposes, suspected fraud, situations involving potential threats to the safety of any person and unlawful activities, or as evidence in litigation in which we are involved.

More specifically, we may need to process or share Your Data in the following situations:

- Third Party Vendors, Consultants and Other Service Providers. We may share Your Data with third party vendors, service providers, contractors or agents who provide services to us, such as, Lusopay, Stripe and Paypal, or on our behalf, and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Sites or Services, which will allow them to collect data about how you interact with the Site or Services over time. Your Data may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. Except as described in this Privacy Policy, we do not share, sell, rent or trade your Data with third parties for their promotional purposes.

- Business Transfers. We may share or transfer Your Data in connection with, or during the negotiations of, any merger, sale of company assets, financing, or acquisition of all or part of our business to another company.

- Third Party Advertisers. We may use third-party advertising companies, such as Adroll and Google, to help you view and find our products. You may see Tap and Share banners or ads when you are on other websites and apps... These companies may use information about your visits to the Site and other websites that is contained in web cookies and other tracking technologies in order to provide advertisements about goods and services of interest to you.

- Business partners. We may share your data with our business partners to offer you certain products, services or promotions.

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In summary: We may use cookies and other tracking technologies to collect and store Your Data.

Cookie Policy

This section ("Cookie Policy") applies to all information collected through the Sites, including the technologies that we and third parties with whom we partner, use for automated data collection. We may use cookies and similar tracking technologies (such as web beacons and pixels) to access or store Your Data. This Cookie Policy explains the different types of cookies used on the Sites and how you can control them. We may change this Cookie Policy at any time.

A browser cookie is a small piece of data that is stored on your device to help websites and mobile applications remember things about you. Other technologies, including web storage and identifiers associated with your device, may be used for similar purposes. We use cookies, including third-party cookies, for various reasons, such as protecting your data and account, helping us see which features are most popular, counting visitors to a page, improving our users' experience, keeping our Site and services secure, providing targeted advertising, and providing you with a better experience.

The cookies we use generally fall into one of the following categories:

COOKIE CATEGORIES

Required

To manage the Site and to identify and prevent security risks.

Preferences

To remember your settings and preferences, and to enhance your experience on the Sites.

Performance

To collect information about how you use the Sites, and to monitor and improve the performance of the Sites.

Marketing

Deliver ads, make them more relevant and meaningful to consumers, and track the effectiveness of our ad campaigns on other websites or mobile apps.

Where applicable, we give you the opportunity to opt-out of the use of Cookies. You may refuse to accept browser cookies by activating the appropriate setting on your device. However, doing so may affect the functionality of the Site.

5. HOW LONG DO WE KEEP YOUR INFORMATION?

In summary: We keep your data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless otherwise required by law.

We will retain User Data only for as long as necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this Privacy Policy will require us to retain User Data for longer than the period of time users have an account with us.

Where we have no legitimate business need to process User Data, we will delete or anonymise it, or, if this is not possible (for example, because the User's personal information has been stored in backup files), then we will securely store User Data and isolate it from any further processing until erasure is possible.

By submitting your Data to us, or to third parties via the Sites or Services, you acknowledge that you will voluntarily transfer your Data to the European Union Member States of the European Union and are fully compliant with the GDPR. We take steps to ensure that data collected by us under this Privacy Policy is stored and processed in accordance with this Privacy Policy regardless of where the data is held.

6. DO WE COLLECT INFORMATION FROM MINORS?

In summary: We do not knowingly collect data from or market to anyone under the age of 18.

The Services are not intended for children under the age of 18. We do not knowingly solicit data from or market to children under the age of 18. If we learn that personal information has been collected from users under the age of 18, we will deactivate the account and take reasonable steps to promptly delete such data from our records. If you become aware of any data that we have collected from children under the age of 18, please contact us at: info@mobility.pt.

7. WHAT ARE YOUR PRIVACY RIGHTS?

In summary: You can review, change, or close your account at any time.

https://ec.europa.eu/info/law/law-topic/data-protection_en

If you are a resident of a country in the European Economic Area ("EEA") or Switzerland ("European Resident"), you have the right to access your data, and the right to request that we correct, update, or delete your personal information. You may object to the processing of your Data and your personal information, ask us to restrict the processing of your Data and your personal information, and request the portability of your Data and your personal information. Similarly, if we have collected and processed your Data or your personal information with your consent, then you may withdraw your consent at any time. The withdrawal of your consent will not affect the lawfulness of any processing we have conducted prior to such withdrawal, nor will it affect the processing of your Data or your personal information conducted on lawful processing grounds other than consent. The Websites generally provide you with a reasonable means to view and change your profile information and you may opt out of receiving marketing communications at any time by clicking the "unsubscribe" or "opt-out" link in marketing emails we send you. If you have any questions or comments about the processing of your personal information, you can contact us at: info@mobility.pt.

For European residents, please note that the personal information we obtain from or about you may be transferred to, processed and stored outside the EEA or Switzerland for the purposes described in this Privacy Policy, including in the United States of America. We take the privacy of our users seriously and therefore take steps to safeguard your information, including ensuring an adequate level of data protection in accordance with EU standards in place as of the date of this Privacy Policy. These measures include the use of the European Commission's Standard Contractual Clauses for transfers of personal information by third party service providers and partners, and further details can be provided upon request.

If you are resident in the EEA and believe that we are unlawfully processing your personal information, you also have the right to lodge a complaint with your local data protection supervisory authority.

Account information

If at any time you wish to review or change your account information or close your account, you may do so:

- Log into your account settings and update your user account.

- Contact us using the contact information provided.

At your request to close your account, we will deactivate or delete your data and information from our active databases. However, some information may be retained in our files to prevent fraud, resolve problems, assist in any investigations, enforce our Terms of Use and/or comply with legal requirements.

Opting out of email marketing: You can unsubscribe from our email marketing list at any time by clicking the unsubscribe link in the emails we send or by contacting us using the details provided below. You will then be removed from the marketing mailing list - however, we will still need to send you emails relating to services that are necessary for the administration and use of your account. To contact us at: info@mobility.pt.

8. CONTROLS FOR NON-SCREENING CHARACTERISTICS

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting that you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for the recognition and implementation of DNT signals has been finalised. As such, we do not currently respond to DNT browsing signals or any other mechanism that automatically communicates your choice not to be tracked online. If an online tracking standard is adopted that we should follow in the future, we will inform you of that practice in a revised version of this Privacy Policy.

9. DO WE UPDATE THIS POLICY?

In summary: Yes, we will update this policy as necessary to stay in compliance with relevant laws.

We may update this Privacy Policy from time to time. All changes are effective immediately when we post them and we will use reasonable efforts to alert you of any changes by updating the "last updated" date of this Privacy Policy. It is your responsibility to review this Privacy Policy frequently to be informed of how we are protecting your information. You will be subject to, and will be deemed to have been informed of and to have accepted, the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted. We may, at our sole discretion, translate this Privacy Policy into other languages for your convenience, however, the Portuguese version governs your relationship with MobilityNow, Lda. and any inconsistencies between the different versions will be resolved in favour of the Portuguese version.

10. HOW CAN YOU CONTACT US ABOUT THIS POLICY?

In order to resolve a complaint regarding the sites or services or to receive more information about the use of the sites or services, please contact us at: info@mobility.pt

- Owner and Data Collector:
MobilityNow, Lda.

Rua Eng.º Ferreira Dias n 161 - E521
4100-247 Porto,
Portugal

- Offices:
Tap and Share
Via do Oriente, n.18, 2º Piso, Esc.6, Parque das Nações.
1990-514 Lisbon,
Portugal

- NIF:
EN510403280

- Contact e-mail address of the owner:
orders@mobility.pt

YOUR RIGHTS

You have the right at any time to access, modify, delete and block your Personal Data by writing to orders@mobility.pt or by sending a written letter to MobilityNow, Lda, Rua da Saudades nº59, Sala 16 4050-570 Porto, Portugal. You can also access all your information at My Account > GDPR - Personal Data.
If you wish to stop receiving any marketing communications at any time, you can exercise your right to do so.

RETENTION OF PERSONAL DATA

Personal Data is kept by MobilityNow, Lda. for the above purposes for the period necessary, except where potentially the Data needs to be evidence of legal compliance. When the Personal Data is not needed, it will be removed from any database that MobilityNow, Lda. may have.
For more information on Privacy Policy, please contact us orders@mobility.pt